The Ladies are coming, the Ladies are coming!!!Posted: 2011/09/21 Filed under: Adventures | Tags: Cleaning, Housekeeping, Maid Leave a comment
It’s big excitement in the Lola house today. I am officially getting my maids back! Which of course prompted me to want to tell you some of my maid stories.
I am an extremely picky to work for. When I hire maids, if I am using a service, then I usually go through 2-3 crews before landing on one I trust to clean my house to my specifications .I expect you to pay attention to details, I don’t mean I go all crazy bitch if you miss one little thing. I mean I think it is fairly reasonable to expect that when I am paying you to dust my home, you will dust the actually objects sitting on the dusty surfaces as well as the dusty surfaces themselves. That when you mop my floors I can not bend down and find spot I can scrape up with my fingernail of gunk still stuck on my floors. That when you make the beds you will make them nicely and a litmus test is what do you with Mr. Bear. Mr. Bear is the ratty ass bear I’ve slept with since my sophomore year of college. I got him the summer I sold books for Southwestern, but not until after I got home. Mr. Bear has had many adventures and is fairly special to me. Though I would not need a PTO day if something happened to him or anything. I try to be a good home owner by taking the time to pick things up so the maids have surfaces they can actually see and access to be able to clean them. This has resulted in many what was many Tuesday nights running around the house “cleaning” for the maids to come. I set the sheet outs to change the beds etc… Also I work from my Home Office quite a bit and they have to pass the don’t drive me batty test. I have permanently solved this part of the problem by having the current service clean on a day I am in the office ( Wednesday). I explain my expectation to the owner of the service and they put up with me until they send me a crew I like, and then I stick with them as long as I can unless something goes wrong. Now lot’s has gone “wrong” over the years.
We got maids sometime when MiniMe was a baby, and kept the same company for years until we put our first house on the market when The Destroyer was about 18 months old. This service had a few crews and 2-3 ladies would show up at my house, one is the supervisor and the other 1-2 are workers. Greasy the owner had to send over a few crews until I landed on a few select ladies. As long as C, K or L where in my house, and preferably all 3 then life was good. These were The Ladies! It started out that only K was a supervisor, then C became one and her own team. L was usually on one of their teams. New girls would rotate in and out, but I was happy as long as the crew had C, K or L in it. Now I work for an amazing mother friendly company. I worked from home 2 days a week when both kids were babies, and they stayed at home with me while I was working so I could breastfeed them. They both went to daycare part time until they got mobile or in the way. For MiniMe this lasted 18 months for The Destroyer about 6 months. Our office has a locking nursing mothers room with this amazing leather chair that I totally need to tell our facilities manager I have dibs on if we ever get rid of it. When The Ladies started coming to our home there was a baby, and when they quit there were two. There was always a nursery to clean and often a kid in the house as well. The Ladies took care of both of us.
If there were a few things left out, they picked them up. They folded blankets on cribs and big girl rooms, they put Mr. Bear on the bed up at the top by the pillows. They did a good job cleaning and were very responsive to feedback fro tweaking things. As the months and years progressed they became a part of our lives in what felt like a permanent way. They gave a stressed out, working from home but has been up since 4:45 EVERY stinking morning mother, some adult human interaction. The respected my vacuum or no vacuum the babies room because he/she is sleeping/sick/fussy right now wishes and they ASKED every time how it should be. They came in, greeted me/us, had a short review session with me for any special instructions and got the hell to work. Then they worked their asses off for 2-3+ hours and left my house spotless and my soul a tiny bit refreshed. It became easy to get MiniMe to pickup her room and play room because she was doing it for The Ladies, not just for Mommy. As they spent time in my house I got to know them and a little bit about their lives. They became a little more than just maids. The became The Ladies. So much so that we still call maids The Ladies in our house today. They have also set the bar so high on both a professional and personal level that I fear no other set of ladies is ever going to earn the name.
You can tell a lot about people by how they handle awkward or potentially tense situations. You can tell a lot about a Cleaning Service or person by how they handle feedback and um..when bad things happen. I’ve had two maid services steal pain pills from me. Both times tight off my dresser right out of the bottle and while I actively needed them! The first time it was while The Ladies were cleaning, I’d had a miscarriage between MiniMe and The Destroyer. Yes, I’ve lost a baby myself and that is part of the reason I had no qualms telling you that IMHO PJ never actually had this happen to him. Anyway that day I had only 2 of the C,K,L trifecta and there was a new girl. It is a cleaning service there is always a new girl and they often got trained on either C or K’s crew. I had ten, had taken two, leaving eight. I went to take one more that afternoon and there were only 6 in the bottle. I swear people are DUMB!!! I called Greasy the owner and left a message. I was heartsick, please let it be the new girl I thought. I don’t want to lose faith in my Ladies. I kept going over the count in my head, had I taken more pills than I thought? No I had not I decided, I’d only come home from the DNC the night before. Within a few hours I got a call back. “She’s fired he told me. We pulled the records and she was your duster. Obviously we can’t have that type of thing happening and we would be happy to replace the cost of the medication to do whatever else we need to do to make this right.” The next time The Ladies came we got it right out in the open. I was so glad it wasn’t any of them, and never thought it could be. They were very sorry it happened and that new girl was a mess anyway. I still got new girls from time to time, they would be brought it introduced to me and told how it was. Then They’d get to work and get feedback from C, or K during their time to be sure they did it right.
I had The Ladies until we put our house on the market. I figured if I was going to have to keep the house spotless I wasn’t going to keep paying for someone else to do it. Then we lived in a tiny 3 bedroom, almost basement like, dark, dank, and nasty apartment for many months while the Dream House was being built and once we moved in I wanted The Ladies back. But my new house was almost twice the size of the old one and the ladies we all loved so much were no longer working for the company so I’ve been going through maids ever since.
I fired one because she thought it was crazy talk that I expected her to be sure and dust the stairwell bannisters and change my bed linens. Then she started taking longer and longer to clean my house and the job started getting shittier and shittier. The lady down the street, who I had gotten her name from, had fired her as well. I fired one cleaning company because when THEY stole pain pills from me in an eerily similar fashion after my ablation ( my poor uterus has been under siege its whole life) , their owner REFUSED to believe it was them that did it. He actually said to me. “If you told me they took something else I could see it, but they would never steal medication. I talked to them and they swear it wasn’t them.” Really??? If I’d said they stole money or my jewelry that would be not a surprise, but pain pills are a big shocker??? Really??? Then I had to talk business as The Husband calls it. “I can’t trust you in my home, you have handled this badly and you’re fired. ”
On a side note I had to talk business to the jackass that thought it was a good idea to stand on my porch yesterday evening after my 4 mile run and argue with me about why I wouldn’t hire him to be my lawn service. I have a lawn service guy, he does what I tell him and tells me when he thinks he really needs to do more. D knows how to handle and do business with me and I am quite loyal because of that. I finally told I wanna be our lawn guy if he manged to turn Uni’s yard next door around then we could talk next fall. He gasped and sputtered. The end went like this.. “You can get off my porch now, I’m done” He shoved a flier in my hand, shook his head, laughed and sulked off the porch while I shut the door. I’ve seen that look in a dudes eyes when I dress him down before. He’ll be back because getting my business is a challenge now. The Husband will handle it. I have no tolerance for people standing on my porch wanting to argue with me. Or arguing with me in a combative way after I have continued to say no. Ask my kids how this usually goes for them… If you want to change my NO to a YES, you better be able to do it an an intelligent and respectful manner. Bring me your point of view as an adult not your “but your lawn guy sucks I could be so much better way”..while you ogle the patchiness in my front lawn like it’s all the current lawn guys fault. D-bag…. Get the fuck off my porch.
Back to the maids….
The service after that is the one is coming back today. They started right smack dab in the middle of the GW cam days and cleaned for us until May 2010. I kept the house on my healthy income and the whopping $150-300 or so (he paid more than the state told him he had to and quite frankly neither of us can remember exactly how much it was) a paycheck The Husband was paying me in child support wasn’t going to be used for maids. It was going towards weekly double therapy session for the kids and Mommy’s Divorce diet of beer and vodka. I’m super excited they are back and the owner already knows each crew is a little test until we land on just the right one. And when I walk into my house tonight after work it will be MAGICALLY clean and pretty.
AHHHHHHHHHHHHHHH… I love having maids.